Privacy Policy

Last Updated: January 19, 2026
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you submit an inquiry through our website. By using our site, you agree to the terms outlined below.

2. Information We Collect
When you make an inquiry, we may collect:
Name
Company 
Email address
Phone number (if provided)
Message content
We do not collect payment details, browsing history, or any other personal data beyond what you provide in the inquiry form.

3. How We Use Your Information
We use your information solely to:
Respond to your inquiry
Provide requested information about our products 
Improve our customer service experience
We do not use your data for marketing purposes without your explicit consent.

4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except:
When required by law
To comply with legal obligations or protect our rights

5. Data Retention
Your inquiry details will be retained only as long as necessary to respond and maintain records for legal or administrative purposes.

6. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

7. Your Rights
You have the right to:
Request access to your data
Request correction or deletion of your data
Withdraw consent at any time
To exercise these rights, contact us at info@multifrax.com.

8. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).
Under GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your data.
Restriction: Request limitation of processing.
Data Portability: Receive your data in a portable format.
Withdraw Consent: Withdraw consent at any time.
We process your data based on your consent or to fulfill our contractual obligations.
To exercise these rights, contact us at info@multifrax.com.

9. CCPA Compliance
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Right to Know: What personal information we collect and why.
Right to Delete: Request deletion of your personal information.
Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal data).
Right to Non-Discrimination: You will not be discriminated against for exercising your rights.
To exercise these rights, contact us at info@multifrax.com.

10. Cookies
Our website does not use cookies for tracking or analytics. Only essential cookies may be used for site functionality.

11. Contact Us
If you have questions about this Privacy Policy, please contact us at: Email: info@multifrax.com.